Leoreta Ratkoceri

Practice Manager

Behind every smooth-running day at Notting Hill Dental Clinic, there is Leoreta. Loved and admired by all, she is the central figure around whom everything else orbits. The person every dentist, nurse and receptionist turns to, the one who ensures that every patient walks in and walks out having had exactly the experience they deserve.
Operations, people, processes, patient experience, she holds it all with a quiet competence that makes it look effortless. Behind every smooth appointment, every resolved concern, every well-functioning team dynamic, is Leoreta making sure the pieces fit together. She is the kind of professional who anticipates problems before they arise and solves them before anyone else has noticed.
What makes Leoreta exceptional is not just her professionalism, it is the way she carries it. Warm, bubbly and quick, she creates an environment where people genuinely enjoy coming to work. She manages with both authority and empathy, never losing sight of the human behind every role. No feelings are trampled, no voices go unheard. And that is exactly why she has earned the trust and devotion of everyone around her.
Outside the practice, Leoreta is someone who knows how to truly switch off. A devoted runner and walker, she loves nothing more than an evening stroll through the streets she works in, Notting Hill, a neighbourhood she genuinely adores. That same sense of balance and intention she brings to her personal life feeds directly into the way she leads at work.